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Billing Process Management Benchmarking
Association™ is
an association of companies whose members conduct benchmarking studies to identify
the best practices surrounding Billing Process Management that improves the
overall operations of the members.
Benchmarking is the most cost effective way
of introducing
best practices to your organization.
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What is Benchmarking?
Benchmarking is a collaborative learning process among
a group of companies to focus on specific operating practices, compare
measures and results and identify improved processes within their organizations.
Key Components
- Data gathering in the form of detailed surveys of measures and
processes;
- Identification of best performers; and
- Site visits to the best companies.
Benchmarking Looks at Best Practices
- Internally among divisions;
- Within the industry; and
- Outside the industry - “out-of-box”.
BPMBA™ Mission
To identify "Best
in Class" billing management processes, which, when implemented,
will lead member companies to exceptional performance.
BPMBA™ Objectives
To conduct benchmarking studies of important billing
management processes.
To create a cooperative environment where full understanding
of the performance and enablers of "best in class" billing
management processes can be obtained and shared
at reasonable cost.
To use the efficiency of the association to obtain process
performance data and related best practices from billing
management processes.
To support the use of benchmarking to facilitate billing
management process improvement and the achievement
of accuracy, timeliness and efficiency.
BPMBA™ Membership
The scope of BPMBA™ membership includes individuals
who work in billing
management in major corporations.
Company membership will be considered with
respect to compliance with BPMBA™ mission, goals and operating
guidelines, as well as, qualification of the organization within
the scope of membership.
Participation in specific efforts will be
optional and open only to members with costs shared by the participants.
Members pay only if they join a specific study. Currently, membership
in BPMBA™ is free. We reserve the right to review membership
applications and to make the final decision whether or not to accept
any application. Consulting firms are ineligible for membership.
BPMBA™ Benefits of Membership
Studies:
BPMBA™ will identify and present to members opportunities
to participate in Benchmarking studies on various topics addressing
issues of importance to the billing
management functions.
There are two types of Benchmarking studies provided:
Consortium studies are offered to the membership as
a whole with costs divided.
Single company sponsored studies addressing the interest
of one member company can be offered to other selected members for
no fee.
The association will also support billing
management benchmarking efforts:
Research - Access public and private databases.
Identify study participants - Top companies in billing
management.
Collect data - Manage response collection with the
participants as a third party.
Lead site visits - Structured with best participants.
Roundtables:
Interest group roundtables will be organized throughout
the year. Members will pay a nominal fee to join real and virtual
roundtable discussions that address specific billing
process management processes.
Cost:
Currently, membership in BPMBA™ is FREE! Costs
of studies are shared by the participants
Become a BPMBA™ Member
To become a member of BPMBA™, click
below.
On-Line
sign up application
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Feature Site of The Week - Benchmarking Roundtables
